Heb je vragen of hulp nodig? We helpen je graag! Maar misschien ligt het antwoord al op je te wachten. We raden je aan om eerst onze FAQ te bekijken. Dit is de snelste manier om antwoorden te krijgen op veelgestelde vragen over bestellingen, verzending, retouren en meer.
Where are Norayna products made?
All Norayna products are designed and manufactured in our own overseas facilities to ensure high quality standards and ethical working practices.
What payment methods do you accept?
We accept various payment methods, including iDeal, Bancontact, credit cards (Visa, MasterCard, American Express), Shop Pay, Google Pay and Apple Pay.
Can I still change or cancel my order?
Order changes are possible, but you must email us immediately, as we ship orders 1-2 hours after they are placed. Contact us at info@norayna.com to request changes or cancellations.
How can I return or exchange an item?
Returns or exchanges can be made within 30 days of receipt. Items must be unworn and in original condition. Visit our returns center on our website to arrange a return or exchange.
How can I contact customer service?
You can contact our customer service by email at info@norayna.com . We're ready to help!
What are the customer service opening hours?
Our customer service is available 24/7, so we will always provide you with the best service.
If you can't find what you're looking for in our FAQ, don't worry. You can email us at info@norayna.com or use the contact form below.