Bundles & Sets
Veelgestelde Vragen
Heb je hulp nodig bij je bestelling of een vraag over een van onze producten? Lees dan de veelgestelde vragen hieronder. Kun je het antwoord niet vinden? Neem dan contact op met ons supportteam via info@norayna.com.
Onze klantenservice is elke dag beschikbaar. Gemiddelde reactietijd: 1 dag.
NEEM CONTACT OPWhere are Norayna products made?
All Norayna products are designed and manufactured in our own overseas facilities to ensure high quality standards and ethical working practices.
Are your products vegan and cruelty-free?
Al onze producten zijn dermatologisch getest, 100% natuurlijk, veilig, vegan, dierproefvrij, glutenvrij, sulfaatvrij en parabeenvrij.
Natuurlijk & vegan
Dierproefvrij
Sulfaatvrij
Parabeenvrij
What payment methods do you accept?
We accept various payment methods, including credit cards (Visa, MasterCard, American Express), iDeal, Bancontact, Shop Pay, Google Pay and Apple Pay.
Can I still change or cancel my order?
Order changes are possible, but you must email us immediately, as we ship orders 1-2 hours after they are placed. Contact us at info@norayna.com to request changes or cancellations.
How can I return or exchange an item?
Returns or exchanges can be made within 30 days of receipt. Items must be unworn and in original condition. Visit our returns center on our website to arrange a return or exchange.
How can I contact customer service?
You can contact our customer service by email at info@norayna.com . We're ready to help!
What are the customer service opening hours?
Our customer service is available 24/7, so we will always provide you with the best service.
Tag @Noraynabeauty om in de spotlight te komen
